Facilities for Disabled
8 Blue badge spaces are available in the HIC underground car park. This is direct lift access to main Entrance 1.
HIC Yorkshire is fully accessible for all customers, with easily accessible drop-off points, accessible toilets, lifts and entrances in all areas. HIC stewards are always available during events should you require any assistance.
There are designated spaces for wheelchair users the main auditorium and Royal Hall ensuring ease of access and a good view. The different floor levels can be reached via walkway, lifts or stairlifts.The HIC works closely with both Shopmobility Harrogate (01423 556778) and Able to Enable (01423 880882), so if you don’t want to bring your wheelchair or mobility scooter you can hire one for the duration of your visit. Please contact either of these companies directly.
Guide dogs are welcomed within the venue; please contact HIC Yorkshire in advance to make arrangements.If you have any other queries regarding accessibility please give the HIC reception team a call on 01423 500500.
There are numerous accessible toilets throughout the venue. You can locate them using the maps in the venue or on the floorplan below. Printed floorplans will be available in the free showguide on the day.
The main reception desk and auditorium have a fixed loop hearing system, whilst the Royal Hall has an infrared system in place.
A Visitor Drop-off facility will be available during your visit if you would like to leave your purchases whilst you continue to shop. The Visitor Drop-off is a safe storage area and will be manned at all times by a member of the venue team.
Where to Eat
When your bags are brimming with gifts for friends and family, why not take some time out to dine at the Fair. The menu offers locally sourced produce, hot and cold meat options, deli salads and seasonal puddings. Enjoy one course for £13.50 or indulge in a main and dessert for £17.00! The Bistro Restaurant is located in The Royal Hall with access through Hall A.You can book your meals with your ticket online. There may be some availability on the door but this is very limited. Please check with the Bistro staff when you arrive for more information.
Grab and Go
The ‘grab and go’ bars are ideal if you want to make the most of your shopping time and are in need of light snack. There are two, one in Hall B and the other in Hall C. At the back of Hall B you will also find a seating area.