1. Is there somewhere for me to leave my purchases whilst I continue to shop around the Fair?

If you’d like to leave your bags whilst you continue shopping at the Fair you can take advantage of our free Shop & Drop service. This is a safe storage area and will be manned at all times by a member of the venue team, use the floorplan in the free show guide given out at the Fair to locate the Shop & Drop.

2. I am disabled, how do I access the Fair?

Follow this link for more information on accessibility.

3. Can I bring a pushchair to the Fair?

Pushchairs are permitted in the venue however the Fair does get very busy, especially on Fridays and Saturdays, so we strongly recommend that they be left at home where possible.

4. Can I bring my children to the Fair?

Yes, although we do not provide any child minding or crèche facilities. If your child is under five their entry to the Fair will be free, between the ages of five and 16 they will be entitled to a child ticket and after 16 they will need to purchase a regular ticket. Please follow this link for ticket price information.

5. How do I get to the Fair?

Please follow this link for information on getting to the Fair.

6. Where can I eat at the Fair?

There are a variety of restaurants and cafes at the Fair where you will be able to enjoy lunch and refreshments.

7. Where can I find the Exhibitor List?

You can find our Exhibitor Lists here.

8. Am I allowed to bring my guide dog to the Fair?

Yes, guide dogs are welcome at the Fair.

9. I am accompanying somebody as a carer, do I have to purchase a ticket?

When accompanying somebody in the capacity of carer, your entry to the Fair is free of charge. Please speak to the Box Office on arrival.

10. Can I change the day my ticket is valid for?

Please email a member the marketing team at hello@countrylivingfair.com

11. When will I receive my tickets?

If you have opted for your ticket to be posted to you, you should receive it within two weeks. If you have selected the e-ticket option you should receive it immediately after purchase. If you have any queries regarding tickets please call Ticket Factory, our ticketing company, on 0333 300 3010.

12. I have not received my tickets and the Fair is in a few days, what should I do?

If you have not received your ticket you will still be able to gain access to the Fair by bringing along the booking reference number provided when you purchased your tickets and taking it to the Box Office.

13. I am now unable to come to the Fair, can I have a refund?

We are sorry but we are not able to refund tickets.

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